This year the TSC would have celebrated its 16th Anniversary; however, it was with great disappointment that the 16th Annual Texas Salsa Congress planned for March 12 – March 15, 2020 at the Westin Houston Medical Center Hotel was not able to take place. The TSC did everything possible to safely hold the event as planned; however, COVID-19 had presented events and travel industries with an unprecedented global challenge. Travel restrictions, school and college closures, an increased distress due to the global coronavirus (COVID-19) and public health caused the event to be cancelled. During this same time, the City of Houston was quickly closing the Rodeo and other large events and gatherings.
The Texas Salsa Congress had teams address their safety concerns and cancelled their participation for their safety and their family’s safety. As an event we believe it was and is always our responsibility to do everything possible to take care of and safeguard the well-being of our participants, instructors, DJs, talent, and staff. Our event heavily revolves around physical contact via workshops and social dancing.
As a small arts organization, it does not seem fair to be going through so much when this was out of our control. Now that some time has passed, I want to thank you for giving the Texas Salsa Congress time to recover and process from this ongoing overwhelming event.
Texas Salsa Congress Refund Policy
On March 11, 2020, the Texas Salsa Congress released information via email, social media, and our website which informed patrons that all pre-paid passes would automatically be transferred to the following year. The Texas Salsa Congress also sent follow up personal communication to inform patrons about refund requests and a timeline. All refunds would be processed in the order of which they were received, starting April 30, 2020.
If a refund was not requested, the Texas Salsa Congress also provided other options to ticket holders. Several attempts were made with sufficient time to allow patrons an opportunity to decide about their ticket. Patrons and performances teams were able to request refunds from April 30-June 30, 2020.
The Texas Salsa Congress relies on its biggest annual event in which the Texas Salsa Congress incurs extensive amounts of non-recoupable costs. These costs take place well in advance of March. These expenditures, and the loss of expected revenue, resulted in a situation where the Texas Salsa Congress was only able to issue refunds until June 30, 2020.
Texas Salsa Congress Pre-Paid Passes & Performance Pass Refund & Ticket Option Policy
- Donate the cost of your 2020 ticket to the Texas Salsa Congress (An acknowledgement via email of your donation will be provided.)
- Transfer your TSC 2020 ticket to the next TSC event*
- Transfer to Donate: If you cannot attend the next TSC event, you will donate the funds of your 2020 ticket.
- Refund deadline: June 30, 2020 (minus any third-party fees)
After June 30, 2020, all pre-paid passes & performer passes will be transferred to the next TSC event
*The Texas Salsa Congress will always put the safety of our patrons above anything else. The next TSC event will be held when it is safe to do so based on the recommendations of the Centers for Disease Control & Prevention, World Health Organization, and local officials from the City of Houston. The TSC will communicate and provide the latest information via email, social media, and our website, as soon as it becomes available.
Thank you and we look forward to the day that we can all dance again.
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